Privacy Policy

Last Updated: [06-05-2026]

J Phillips (Grab & Tipper Hire) Limited is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.jphillipsgrabhire.co.uk and when you engage our services.

For the purpose of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the data controller is: J Phillips Grab & Tipper Hire Limited Registered Address: 168 Lee Lane, Horwich, Bolton, England, BL6 7AF Company Number: 10000503

1. Information We Collect

We may collect and process the following data about you:

Information you give us: You may give us information by filling in forms on our site or by corresponding with us by phone, email, or otherwise. This includes information you provide when you request a quote or book a service (e.g., name, address, email address, and phone number).
Technical Information: When you visit our site, we may automatically collect technical information, including your IP address, browser type, and information about your visit (such as pages viewed and load times).

2. How We Use Your Information

We use information held about you in the following ways:

To provide you with the quotes, information, and grab/tipper hire services you request from us.
To carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our service.
To improve our website to ensure that content is presented in the most effective manner for you and your device.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity: To fulfill a contract we have with you or to take steps at your request before entering into a contract (e.g., providing a quote).
Legitimate Interests: To improve our business operations and website performance.
Legal Obligation: To comply with tax, health and safety, or other statutory requirements.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with selected third parties including:

Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.
Analytics and search engine providers that assist us in the improvement and optimization of our site.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

5. Where We Store Your Data

The data that we collect from you is stored within the UK or the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6-7 years for financial records).

7. Your Rights

Under UK data protection law, you have rights including:

Access: The right to ask us for copies of your personal information.
Rectification: The right to ask us to rectify information you think is inaccurate.
Erasure: The right to ask us to erase your personal information in certain circumstances.
Restriction: The right to ask us to restrict the processing of your information.
Object: The right to object to the processing of your personal data.

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can adjust your browser settings to refuse cookies if you prefer.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

J Phillips Grab & Tipper Hire Limited Email: transport@jphillips.uk] Phone: 0161 543 9640.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.